The reality in clinics
Phone peaks
Phone lines are overloaded for several hours a day.
Frustration on both sides
Patients are irritated they can't get through. Staff is stressed.
Admin instead of care
Nurses spend hours a day handling calls instead of caring for patients.
Avessa for healthcare
Automated scheduling
The patient calls to schedule an appointment. Avessa offers available time slots, confirms the reservation, and enters it into the system.
Call Sorting
Avessa can recognize an emergency and transfer the call to a doctor; it handles routine inquiries on its own.
Natural communication
No automated menu selection. Avessa speaks naturally, patiently, and clearly, even with older patients.
Staff relief
Calmer nurses provide better patient care. Avessa handles the phone calls.
Connection to healthcare systems
Avessa connects to your clinic management system and synchronizes appointments, patient data, and schedules.
Patient data protection
GDPR compliance
We process data as both processor and controller under GDPR. Clear contractual terms, transparent accountability.
Encrypted communication
All voice and data communication is encrypted end-to-end. Data is protected in transit and at rest.
Data stored in EU
All data is stored exclusively in data centers within the European Union.
EU AI Act ready
We're actively preparing for the new EU AI regulation effective from 2026. Transparency and accountability are fundamental to us.
Find out how Avessa can work in your business
15–20 minutes. No commitment. Concrete answers.
Book a consultation